Returns + Exchanges

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

I want you to be happy with your art collection, please do not hesitate to contact me about refunds, exchanges or worries… about art.

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 6 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom Paintings, Commissions and/or Personalized Artworks

• Items on sale, including Items shipped for Free - please understand in these cases I am taking a deep discount on my work, and free shipping is not free, I pay it for you.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me: elissasuewatercolors@gmail.com

if you have any concerns with your order.